The General Data Protection Regulation (GDPR) comes into effect on the 25th May 2018. How is Graydon compliant with this new regulation? And who should you contact with any questions or queries? Below you will find all of the information you need.
Graydon processes personal data appropriately and securely as part of our services. It's imperative that our customers have confidence in Graydon. To understand how we handle personal data, please download and read our privacy statement below.
Data is at the heart of Graydon. Our business revolves around data, and we take GDPR very seriously. Our strategy aims for Graydon to be trusted and to act as a reliable business partner. This is why Graydon confirms it is compliant and will meet the GDPR deadline, on 25th May 2018. Please look at our privacy statement in the positioning paper below.
Find answers to frequently asked questions below.
I want to know what personal information you have about me.
The information that Graydon has will include your contact information such as address, telephone number and email address, as well as annual reports, financial information on your organisation(s), relevant Ultimate Beneficial Owner (UBO’s) and directors data, and other related items.
How did Graydon get the information it has on me?
Graydon gathers and collects information on companies and individuals related to these companies. We also gather information from public sources such as Crossroads Bank for Enterprises, government records, public registers, from our customers and other related sources. If you have any additional questions or concerns, please contact us. Be as specific as you can to make sure we can help you with your request.
You have information on me that is incorrect.
We aim to be a trusted partner in business and have the highest standards regarding the quality of our data. However, this does not guarantee a fault-free set of data. If the information that we have is incorrect, you can send us the correct information to process, after we have validated it. Please specify the incorrect information in sufficient detail so it can be identified.
I wish to be removed from your database.
Graydon has information on companies, UBO’s as well as relevant directors’ information. Under GDPR we have legitimate ground to gather and process this data. You can find the details in our privacy statement. If you still feel that your privacy interests prevail over ours, then please send us your request by email.
I haven’t given Graydon consent to have or process information on me.
Graydon processes data based on our legitimate interest. The purpose of this processing is to enable businesses to manage their financial risks, protect them against fraud, know whom they are doing business with, meet compliance and regulatory obligations and better understand organisations, industries and markets they are operating with. Processing personal data on this ground does not take place if the interests of the person whose data is being processed prevail. However, this needs to be proven and checked on a case-by-case basis. If you feel this is the case, please explain your concerns and provide us with any available proof or evidence to help speed up the processing of your request.
For any other request, please be as detailed as possible so we can proceed and get back to you quickly and efficiently. We are conscious of the importance of privacy-related information, so please be assured that your query will be handled with discretion.
At Graydon, data and transparency are two of our main values. This is why we have developed this web page where we have gathered all the relevant information related to data privacy in relation to our business.
Do you have any questions or comments? Please don’t hesitate to contact us at: firstname.lastname@example.org.
In order to be able to process your request as quickly and efficiently as possible, you will need to provide us with some details related to your request. Please indicate in your subject line the reason of your email (e.g. amendments to your information, request to be forgotten, …). Also to ensure that we are communicating personal information to the right person, we will need some proof of identification such as a copy of your driving licence or your passport. Please be assured that the copies of these documents will be destroyed and not kept on our servers after validation of your identity.
Graydon collects data about companies registered in Belgium, to support our customers in growing their business, assessing customer and supplier risk, identifying fraud and ensuring compliance with new regulations. For more information, please download our notification letters (Dutch / French) below.