There are various times during a customer relationship when the law requires you to maintain an audit trail. With customer due diligence, you can keep all of these steps up to date automatically. This saves you time and helps prevent the errors made with manual entries.
Naturally you don’t want someone to find your customer records lying around in the street. That’s why all of your records are kept safe and secure in your own environment.
The risk with a digital audit trail is that you can’t always lay your hands on the hardcopy records again. With our customer due diligence solution, this risk is taken care of through a solid backup and recovery process that meets all quality requirements.